What a treat! Our guest this week in “Leadership in the Creative and Cultural Industries” was Jim Ed Norman: musician, arranger, producer, former president of Warner Records Nashville and, after coming out of retirement three years ago, CEO of Curb Records Group. Jim Ed is quick to point out that his CEO position is Chief Excitement Officer. It was fitting that after the students read a chapter on improvisation in leadership in Denhardt and Denhardt’s The Dance of Leadership, that Jim Ed identified one of the most important creative leadership skills as “be quiet and listen.” Any jazz musician knows that listening is key to improvisation. Listening – especially the kind of empathic listening that is foundational to design thinking – has been a through-line in the course. The key to being effective as a listener is, according to Jim Ed, to understand how to arrange what you’ve heard. Although the in-class conversation was casual and unrehearsed, a few key phrases jumped out that sound, only in retrospect, like leadership axioms. I suggest heeding them:
- Learn humility
- Allow people to fail gracefully
- Retain your inner child
- It’s fair to be skeptical, but don’t become cynical
- Get comfortable with being wrong
- Maintain camaraderie
- Respond to the world as it really is not the way you want it to be.
(photo by Keith Nealy, public domain)






As an arts entrepreneurship educator, I feel it is my job to help artists understand that their work can and should feed them both literally and figuratively. Haque’s idea of work that gives back to you, that has the potential to nurture your body and mind, is analogous to the
Finally, Haque suggests we should do work that loves others. I was reminded, as I got to this third leg, of the “
Because this past Sunday was “Purple Heart Day,” I had occasion to look at my father’s purple heart as well as his good conduct medal, inscribed with the words “fidelity,” “efficiency,” and “honor.” These are leadership values that are not unique to the military. They are also not unique to people of high rank; my father earned this medal while serving as a private (first class). Rank does not necessarily equate with leadership.
